Media Hub

FAQs

Do you need a Ticketmaster Boilerplate?

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres, and theatres, Ticketmaster processes 500 million tickets per year across 30+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV).

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Who sets the ticket price?

The event organizer sets the ticket price.

How much money does Ticketmaster make from a ticket?

Ticketmaster doesn’t keep anything from the cost of a standard ticket, instead we take a proportion of the added fees to cover the cost of running our business. We use this revenue to provide fans with the very best experience when buying tickets and getting into the show.

What do booking fees cover?

These fees simply cover the cost of processing a booking from start to finish – the only revenue we generate – including:

Retail distribution (websites, call center and customer service)

Payment processing

Technology solutions (scanning you in at the venue)

Ticket fulfillment (printing, packing and distributing tickets)

Can you tell me how many tickets have been sold for an event?

No, please reach out to the event organizer directly.

I have an issue with my tickets, can the press office help?

The press team does not handle any ticketing enquiries, please reach out to your local customer service team who will be able to assist you.

Can Ticketmaster get me media access to an event?

No, please reach out to the event organizer directly.

Media Contacts

Asia Pacific

EMEA

Latin America

North America

Press Releases

International Women’s Day 2023 – Q&A with Caroline Ralphsmith

Ahead of International Women’s Day 2023, we had the privilege of chatting with Caroline Ralphsmith, the CEO of PayPal Melbourne Fashion Festival (PPMFF). We talked about everything from International Women’s Day, her esteemed career, this year’s fashion festival, and the events proudly ...

Ticketmaster to acquire Thai Ticket Major, strengthening presence in Asia

Ticketmaster, the global leader in live event ticketing, today announced a part acquisition of Thai Ticket Major (TTM), headquartered in Bangkok, Thailand. The acquisition is scheduled to complete in Q3 (subject to customary closing conditions being satisfied). This continued expansion in ...

Shawn Quek appointed General Manager of Ticketmaster Singapore

Ticketmaster Singapore has today announced the appointment of Shawn Quek as General Manager. As demand for live events continues to grow, Singapore is fast establishing itself as a leading live entertainment hub. The country has immense growth potential and represents an exciting ...