Media Hub

FAQs

Do you need a Ticketmaster Boilerplate?

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres, and theatres, Ticketmaster processes 500 million tickets per year across 30+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV).

Are you looking for Brand Assets?

Who sets the ticket price?

The event organizer sets the ticket price.

How much money does Ticketmaster make from a ticket?

Ticketmaster doesn’t keep anything from the cost of a standard ticket, instead we take a proportion of the added fees to cover the cost of running our business. We use this revenue to provide fans with the very best experience when buying tickets and getting into the show.

What do booking fees cover?

These fees simply cover the cost of processing a booking from start to finish – the only revenue we generate – including:

Retail distribution (websites, call center and customer service)

Payment processing

Technology solutions (scanning you in at the venue)

Ticket fulfillment (printing, packing and distributing tickets)

Can you tell me how many tickets have been sold for an event?

No, please reach out to the event organizer directly.

I have an issue with my tickets, can the press office help?

The press team does not handle any ticketing enquiries, please reach out to your local customer service team who will be able to assist you.

Can Ticketmaster get me media access to an event?

No, please reach out to the event organizer directly.

Media Contacts

Asia Pacific

EMEA

Latin America

North America

Press Releases

Shawn Quek appointed General Manager of Ticketmaster Singapore

Ticketmaster Singapore has today announced the appointment of Shawn Quek as General Manager. As demand for live events continues to grow, Singapore is fast establishing itself as a leading live entertainment hub. The country has immense growth potential and represents an exciting ...

Ticketmaster and GMHBA Stadium sell out Foo Fighters concert

This March, Geelong’s GMHBA Stadium held its first ever full stadium live music performance, hosting 12-time Grammy winners and Rock & Roll Hall of Famers Foo Fighters for a sold-out, three hour rock’n’roll marathon in front of 30,000 adoring fans. The much-celebrated Geelong show not ...

Ticketmaster and the Brisbane Lions renew exclusive ticketing partnership

Ticketmaster Australia has announced that it has renewed its long-term partnership with the Brisbane Lions. Under the agreement, Ticketmaster will continue as the sole ticketing service partner of all Brisbane Lions AFL and AFLW home games. The renewed partnership promises patrons continued ...

Ticketmaster reveal their ‘Breakthrough 2022’ list

Ticketmaster Australia has handpicked ten breakthrough artists, predicted to spearhead the Aussie music scene in 2022. The ‘Breakthrough 2022’ list is a celebration of our incredible local talent, and embodies Ticketmaster’s commitment to supporting home-grown Australian artists.  As ...

Fans can now discover live events through Snapchat’s Ticketmatcher

Searching for tickets just got a whole lot easier, all thanks to our partnership with Snapchat. Music fans can now find their favourite shows via our new ‘Ticketmatcher’ Mini, where they will be matched with upcoming shows based on their location and favourite music genres. From there, ...