Meet Our Team
Get to know some of the leaders shaping the future of live. Our local teams bring unparalleled expertise to delivering unforgettable live experiences.
Leadership
Jim Kotsonis
Regional Vice President, APAC
With a 22-year tenure at Ticketmaster, Jim is an influential and trusted figure.
His role involves taking overall responsibility for the Asia Pacific region and working with all the Managing Directors in each local Asia Pacific market to ensure all operations across the region run smoothly.
Jim first joined Ticketmaster as a Financial Controller before becoming Finance and Operations Director, which led to his current role.
Gavin Taylor
Managing Director, Australia
In his role, Gavin oversees the company’s strategy, partnerships, products, and ticketing solutions, ensuring a seamless experience for clients and fans across the Australian market.
Gavin is a seasoned professional in venue, business management, and sports administration. His diverse experience showcases his versatility and expertise in various aspects of the industry.
He is best known for instilling a culture of excellence and fostering a partnering mindset to align strategies and consistently deliver value for stakeholders and clients.
Maria O’Connor
Chairman, Australia & New Zealand
Maria is a pioneer of Australasian ticketing and a true industry leader. As Chairman of Ticketmaster in Australia and New Zealand, Maria has played an integral part in establishing ticketing as a viable industry in the region.
With a career spanning more than 40 years, Maria has seen – and introduced – major changes and innovations in the ticketing industry, most notably the move to digitisation and online ticketing in Australia.
As a leading woman in the industry, Maria has worked tirelessly to promote gender equality, raising important issues and advocating for women within the industry. Maria continues to be a mentor for many colleagues and women in the company and across the world.
CLient SERVICES Team
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Mark Heaton
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Nathan Crook
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Joshua McGuane
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Our Story
Uncover how Ticketmaster Enterprise has stayed at the forefront of innovation and evolved the entertainment industry.
Our Clients
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Our Solutions
Learn more about what we can do together and how we have your back at the box office and beyond.