Define the future of live with us
We believe innovative partnerships will shape the next generation of entertainment. Discover how our world-class solutions and local teams can work with you to maximise your box office potential.
Our solutions break records
With access to the best live entertainment tools in the industry, we’ll help you unlock your venue’s potential like never before.
Partner With Ticketmaster For Seamless Event Creation And Management
10K
Monthly Active Users Globally
Our collaborative event tools help you create and manage your events effectively.
Record-Breaking Ticket Sales for the FORMULA 1 ROLEX AUSTRALIAN GRAND PRIX 2024
452K+
Fans attended the 2024 Australian Grand Prix across 4 event days
Our tools empowered FORMULA 1 ROLEX AUSTRALIAN GRAND PRIX 2024 fans to secure tickets faster than ever.
Serving Up Digital Ticketing at The Australian Open
1M+
Fans scanned into events across the 2024 Australia Open
The Australian Open saw incredible results, with 90% of fans using SafeTix to enter.
Optimising reach through campaigns
25K
Tickets sold through Ticketmaster marketing for sold out event at Optus Stadium
By utilising Ticketmaster’s innovative marketing solutions, the AC Milan vs. AS Roma match at Optus Stadium generated mass awareness and successfully converted ticket sales across paid, owned, and earned channels, all while keeping advertising spend minimal.
TikTok & Ticketmaster Expand Global Partnership for Direct Ticket Sales
20+
Countries Utilising In-App Ticket Links
TikTok and Ticketmaster join forces in 20+ countries, enabling artists to sell tickets directly on the app.
Sydney Royal Easter Show Simplifies Fan Experience With Digital Box Office
2.5K
Fans purchased tickets from the Digital Box Office across 12 event days
With our ongoing commitment to providing the best fan experience, we’ve continued to innovate. In 2024 with the delivery of the digital box office, we gave fans an easy Box Office experience, with sales taking only 60 seconds to complete.
global clients, local partners
We work in-person, up close and personal, with stages and stadiums of all shapes and sizes all over the world. Here’s what our clients have to say about the difference our scalable platform makes for them.
“Ticketmaster’s technology helped deliver a seamless and positive experience for everyone involved in the Australian Open. Their passion for interpersonal partnership and collaboration ensured a remarkable outcome. The results speak for themselves with a satisfaction rate of 90.3%, which is a significant achievement. We look forward to continuing our partnership with Ticketmaster.”
Gary Iakovidis
Director of Ticketing & Product Sales
“Ticketmaster is a key and valued partner for the Australian Grand Prix Corporation, playing a critical role in delivering our two major international events. Not only was Ticketmaster a pleasure to work with, their platform has supported us to deliver significant growth in attendance at the Formula 1® event from 2023 to 2024. Importantly, this expansion was achieved without significant additional resource output, showcasing the efficiency and effectiveness of Ticketmaster’s services.”
Jenna Ridge
Senior Manager, Product & Ticketing – Australian Grand Prix Corporation
“Creating a world-class, 12-day event like the Sydney Royal Easter Show demands a reliable and professional partner dedicated to success at every stage. Ticketmaster is more than just a ticketing company; they are our patrons’ first point of contact and consistently go above and beyond to ensure a memorable experience from ticket purchase to entry. Their expertise, collaboration, and support are invaluable in helping us achieve our goal of creating great memories for our patrons.”
Murray Wilton
General Manager – Agriculture & Sydney Royal Easter Show
“Previously we only captured data for customers who made the ticket purchase, now SafeTix has given us a far greater understanding of who is actually attending events at our Venues. This enriched data means better marketing insights and has the added bonus of powerful new technology to prevent ticket fraud.”
Mark Graham
SVP, Venue Mobilisation & Operations – Live Nation AUS & NZ
Results-driven insights
All of our best ideas start with you. We build solutions with your needs in mind to move the industry forward. Dive into our Insights to get a taste of what we’ve learned from working with you along the way.
That’s a wrap! Highlights from the 2024 Client Education Summit
Introducing Ticketmaster Australia’s channel partner program
New Insights & Event Day Knowledge with TM1 Events
FAQs
What does working with us look like? Every client relationship is different, but we’ve collected answers to common questions to help you understand what that means for you before you get on a sales call.
What can I expect in terms of client support and response time from Ticketmaster?
At Ticketmaster you don’t have to wait – every client has a dedicated Client Support Specialist and access to around-the-clock support through our Support Community, which even has its very own AI-powered Chat-bot! In addition, we provide an array of self-service tools that offer the flexibility you need to control all aspects of your business from event build to event day.
What specific tools does Ticketmaster offer to maximise marketing opportunities for my event?
Tools, automations and services are all a part of Ticketmaster’s robust marketing engine. Our marketing application within TM1 let’s you place pixels across your event pages, find the right audiences within your database, launch marketing campaigns across Ticketmaster’s on platform ad-network and more – with even more features to come in 2024.
What types of clients does Ticketmaster support? Can Ticketmaster cater to businesses like mine?
Ticketmaster and its subsidiaries have solutions for every event that needs a ticket – regardless of size and/or genre. Our clients range from small grassroots venues, to historical performing arts theatres to global sports leagues and everything in between.
Is your system PCI compliant and P2PE certified?
Yes. We take compliance very seriously.
What technologies does Ticketmaster use to support my ticketing needs?
Through powerful core ticketing platforms, flexible SDKs, APIs and integrations with partners, we’re able to meet the unique needs of all event organisers.
Can I manage events efficiently using Ticketmaster’s self-service tools?
Absolutely! Using TM1 Events, you can create and launch an event in less than 8 minutes, while collaborating with other key stakeholders directly within the TM1 app.
Does Ticketmaster only ticket concerts and sports?
Ticketmaster supports all genres of business, all around the world! Our scale ensures we have best practices from family to arts, sports to concerts, and beyond. Ensuring we have the knowledge and insight to help you tailor your ticketing plans to the right type of fan, to maximise your events opportunity.
let’s take the next step together
We are the global leader in live entertainment, and we’re doing more than ever to help power your business. Discover why thousands of clients trust us as their ticketing partner.
- Industry-Leading Tools
- Dedication to Innovation
- The First Place Fans Look for Tickets
- Largest Database of Ticket Buyers
- Best-In-Class Fan Experience
- Dedicated Account Team of Industry Experts
