With social distancing regulations, it’s important to control the flow of people into your event.
Allocating a time slot to fans to enter an event may help avoid unnecessary queuing, reduce queue times and allow fans to enjoy their pre-event experience.
At Ticketmaster you can do this one of two ways, firstly through Timed Entry events whereby the one event is setup with multiple entry times.
Time slots are viewable on available tickets on the event page, and once the fan purchases their ticket, they can check their time slot in their Ticketmaster Account and on the ticket itself.
Using a combined approach of SMS, Email & Push notifications we can communicate to fans to enter the venue at staggered times.
This will reduce the number of patrons trying to scan into the venue at once and therefore decrease potential bottlenecks at the gates.
We can randomly segment your audience into varying entry times (eg.15 mins apart) and then communicate those times automatically on the day of the performance to each account holder.