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FAQs

Do you need a Ticketmaster Boilerplate?

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres, and theatres, Ticketmaster processes 500 million tickets per year across 30+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV).

Are you looking for Brand Assets?

Please visit https://design.ticketmaster.com/

Who sets the ticket price?

The event organizer sets the ticket price.

How much money does Ticketmaster make from a ticket?

Ticketmaster doesn’t keep anything from the cost of a standard ticket, instead we take a proportion of the added fees to cover the cost of running our business. We use this revenue to provide fans with the very best experience when buying tickets and getting into the show.

What do booking fees cover?

These fees simply cover the cost of processing a booking from start to finish – the only revenue we generate – including:

Retail distribution (websites, call center and customer service)

Payment processing

Technology solutions (scanning you in at the venue)

Ticket fulfillment (printing, packing and distributing tickets)

Can you tell me how many tickets have been sold for an event?

No, please reach out to the event organizer directly.

I have an issue with my tickets, can the press office help?

The press team does not handle any ticketing enquiries, please reach out to your local customer service team who will be able to assist you.

Can Ticketmaster get me media access to an event?

No, please reach out to the event organizer directly.

Media Contacts

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Press Releases

Optus Stadium hosts sold-out Dreamtime football match

09 Jun 2021
Perth hosted more than 55,000 footy fans for a historic Dreamtime clash to remember.  After announcing that the marquee match of the annual AFL Sir Doug Nicholls Round, between Victorian sides Essendon and Richmond, would be played at Perth’s Optus Stadium for the first time, it took ...

Sydney Royal Easter Show successfully makes a comeback after COVID-19

11 May 2021
The Sydney Royal Easter Show, held annually over the Easter weekend, reached new heights in 2021 as it overcame COVID-19 restrictions.  The show, which ran from Thursday 1 April to Monday 12 April, welcomed over 800,000 people through its gates across the event’s 12 days. This included ...

Privacy first: The Apple iOS 14 update in a nutshell

28 Apr 2021
Are you an iPhone owner? With the latest iOS 14 update and the AppTrackingTransparency (ATT) framework, there will be greater transparency around app tracking. ATT will give you a better understanding of how each app uses your data and gives you the ability to choose whether you want to be ...

Smash-hit Broadway production, Hamilton, has premiered in Australia

21 Apr 2021
The much-anticipated Broadway musical, Hamilton, premiered in Sydney on Saturday 27 March, beginning its long-awaited season at the iconic Sydney Lyric Theatre.   The Broadway sensation focuses on the previously untold story of Alexander Hamilton and combines hip hop, ...
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