Media Hub

FAQs

Do you need a Ticketmaster Boilerplate?

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres, and theatres, Ticketmaster processes 500 million tickets per year across 30+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV).

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Who sets the ticket price?

The event organizer sets the ticket price.

How much money does Ticketmaster make from a ticket?

Ticketmaster doesn’t keep anything from the cost of a standard ticket, instead we take a proportion of the added fees to cover the cost of running our business. We use this revenue to provide fans with the very best experience when buying tickets and getting into the show.

What do booking fees cover?

These fees simply cover the cost of processing a booking from start to finish – the only revenue we generate – including:

Retail distribution (websites, call center and customer service)

Payment processing

Technology solutions (scanning you in at the venue)

Ticket fulfillment (printing, packing and distributing tickets)

Can you tell me how many tickets have been sold for an event?

No, please reach out to the event organizer directly.

I have an issue with my tickets, can the press office help?

The press team does not handle any ticketing enquiries, please reach out to your local customer service team who will be able to assist you.

Can Ticketmaster get me media access to an event?

No, please reach out to the event organizer directly.

Media Contacts

Asia Pacific

EMEA

Latin America

North America

Press Releases

Ticketmaster celebrates a sold-out Matildas match at Marvel Stadium

On Friday night, Melbourne turned green & gold as the Matildas took on France for a sell-out match in front of 50,629 die-hard fans.  The Matilda’s played their best as they battled the world No. 5 at Marvel stadium, emerging victorious at the end of the night 1 – 0 and will go ...

Ticketmaster announces Breakthrough Australia 2023 List

Ticketmaster Australia has handpicked ten Australian artists projected to take the live scene by storm in 2023.  The annual 'Breakthrough 2023' list celebrates Australia’s exceptional local talent and embodies Ticketmaster’s commitment to supporting home-grown artists. The list ...